FARA’s Driver Messaging feature provides an integrated text messaging solution between bus drivers and Traffic Controllers, within our Real Time Information system.
With Driver Messaging, operators can easily send important announcements and service updates to one or more drivers, to drivers on nominated services, or a specific vehicle.
To send a message, operators simply select their message from a variety of templates for ease. Alternatively, free text message capability is enabled for more individualised communications. Messages can also be flagged as high priority and require the driver’s acknowledgement for proof of receipt.
Our Driver Messaging feature also includes a clean-up mechanism, so only the most recent and relevant messages remain in inboxes.
Functionality within the vehicle includes:
Functionality for Traffic Controllers includes:
Messages can be free text, or selected from a list of templates.
High priority messages are flagged as urgent, and require driver acknowledgement for proof of receipt.
Messages from the traffic Controller can be sent to a specific vehicle, to all vehicles on a specific line or to a group of vehicles.
The FARA Solution includes a clean-up mechanism in order to keep only the most recent and relevant messages in the inbox, thus avoiding spamming the drivers with notifications that have little to no value.